Privacy Policy

1. Information We Collect

We collect information in the following ways:

 

A. Personal Information You Provide

When you use our website, book services, contact us, or subscribe to updates, you may provide us with:

• Contact details (name, email, phone number, mailing address)

• Billing information (payment details, transaction history)

• Account details (if applicable, such as login credentials)

• Service-related information (appointment details, customer preferences)

 

B. Information Collected Automatically

When you visit our website, we may collect:

• Device Information (IP address, browser type, operating system)

• Usage Data (pages visited, time spent on pages, clicks, interactions)

• Cookies & Tracking Technologies (see Section 6)

 

C. Information from Third Parties

We may receive data from business partners, payment processors, marketing tools, and service providers.

 

2. How We Use Your Information

We use the collected information to:

• Provide and manage our services

• Process transactions and send invoices

• Respond to inquiries and customer support requests

• Improve our website, services, and marketing efforts

• Send promotional offers and service updates (you may opt-out at any time)

• Comply with legal obligations and prevent fraud

We do not sell personal data, and we only process it for lawful business purposes.

 

3. Your Rights Under the Colorado Privacy Act (CPA)

Under the Colorado Privacy Act, you have the following rights:

• Right to Access – You can request a copy of the personal data we have about you.

• Right to Correct – You can ask us to correct inaccurate information.

• Right to Delete – You may request that we delete your personal data, subject to certain legal exceptions.

• Right to Opt-Out – You may opt out of targeted advertising, data sales (we do not sell data), or certain types of data processing.

• Right to Data Portability – You can request a copy of your data in a portable format.

To exercise these rights, contact us at gj@firewatercarpet.com. We will respond within 45 days as required by law.

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4. How We Share Your Information

We do not sell your data. However, we may share it with:

• Service Providers & Contractors (for scheduling, payments, and service fulfillment)

• Payment Processors (to securely handle transactions)

• Marketing & Analytics Tools (Google Analytics, Facebook Ads, etc.)

• Legal Authorities (if required by law, to protect our rights, or prevent fraud)

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5. Data Security

We use industry-standard security measures to protect your data, including encryption and secure storage. However, no method is 100% secure, and we cannot guarantee absolute protection.

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6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can opt-out of certain tracking technologies by adjusting your browser settings.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

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8. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with information, please contact us for removal.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.

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10. Contact Us

If you have any questions about this Privacy Policy or your rights under the Colorado Privacy Act, contact us at:

📧 Email: gj@firewatercarpet.com
📞 Phone: 970-540-5464
📍 Address: 242 S Mulberry St Fruita, CO 81521